What clients can expect

When a client calls, our assistant Andrea or one of the therapists will speak with them and provide advice on the appropriate services and service provider. When the client visits the office for the first time, an informal assessment of needs will be completed. The type of service provided and duration of treatment will depend on a client’s individual needs.

Since the clinic is increasingly busy, we strive to provide the quickest access possible to our services.  Unfortunately, due to high demands, the wait time for services will vary, but can be as long as 6-12 months before being seen by the appropriate mental health professional or service professional.  The specialized programs, such as Mindfulness, Heartmath, Chi Gong, TRE or Equine Assisted Psychotherapy may have shorter wait times.  Wait time for services may also be shorter for Veterans, Police and other first responders.

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