What clients can expect

When a client calls, our assistant Andrea or one of the psychologists will speak with them and provide advice on the appropriate services and service provider. When the client visits the office for the first time, an informal assessment of needs will be completed. The type of service provided and duration of treatment will depend on a client’s individual needs.

Since the clinic is increasingly busy, we strive to provide the quickest access possible to our services.  Wait times for services vary, but typically, our new clients will only wait two to three weeks before being seen by the appropriate psychologist or service professional.  The specialized programs, such as Mindfulness or Equine Assisted Psychotherapy may have longer wait times due to their popularity.

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